Privacy Policy

Asmahost Private Limited (CIN: U63112WB2026PTC287116) aapke data ki hifazat ko apni pehli priority samajhti hai. Hum niche diye gaye tarike se aapki information ko secure rakhte hain:

1. Information We Collect

Hum sirf zaroori details collect karte hain jaise aapka Naam, Email address, Phone number, aur billing address (Village: TURIBAN, P.O: BHOGRAM, Raiganj). Ye data sirf aapke hosting account ko manage karne ke liye hota hai.

2. Payment Security & Third Party

Aapki payment security hamare liye sabse ahem hai. Hum Razorpay, PhonePe, aur CCAvenue jaise PCI-DSS compliant gateways ka istemal karte hain. Hum aapke card ya bank ki sensitive details apne servers par save NAHI karte. Tamam transactions SSL encrypted hoti hain.

3. Data Protection

Hum kisi bhi surat mein aapka personal data kisi teesri party (third party) ko sell ya marketing ke liye share nahi karte. Aapka data sirf legal aur billing maqsad ke liye Asmahost ke safe environment mein rehta hai.


Refund & Cancellation Policy

Hum chahte hain ke aap hamari services se mutmayin (satisfied) rahein. Is liye humne ek clear refund aur cancellation policy banayi hai:

4. Cancellation Policy

User kisi bhi waqt apne Client Area (WHMCS) se cancellation request submit kar sakta hai. Service period khatam hone se pehle cancel karne par koi extra charge nahi liya jayega.

5. Refund Policy (7-Days Guarantee)

Hum naye users ko Shared Hosting plans par 7-Days Money Back Guarantee faraham karte hain. Agar aap service se khush nahi hain, toh 7 din ke andar refund claim kar sakte hain.

6. Non-Refundable Services

Niche di gayi services par koi refund lagu nahi hota kyunki ye third-party costs hoti hain:

  • Domain Name Registration & Transfer
  • VPS & Dedicated Servers
  • Paid Licenses (cPanel, WHM, CloudLinux, etc.)
  • Setup Fees

7. Refund Method & Timeline

Approved refunds 5-7 working days mein aapke original payment source (jis bank ya UPI se aapne pay kiya tha) mein wapas credit kar diye jate hain. Refund ke liye aapko support ticket open karna lazmi hai.

Contact for Help

Agar aapko privacy ya refund ke bare mein mazeed jankari chahiye, toh humein support@asmahost.com par email karein ya hamare registered office (TURIBAN, West Bengal) par rabta karein.